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Highlighted Product(s)

Deluxe Frame
RM 1,359.00

FAQ

FREQUENTLY ASKED QUESTIONS


What´s the difference between ready-made and custom framing?

Ready-made means the frame is readily assembled in pre-determined sizes such as 3R, 4R, 5R, 6R, 8R, 8Rs, 10R, 11R, and A4. The benefit is that there is no down-time as everything is prepared for you.

In custom framing, there is nothing standard or pre-made as everything from the size, color, texture, and design are customised to your preference. Pick and choose from various mouldings, fillets, matt boards, glazing surface, backings and hanger to complement your unique personality and style.

Custom framing is an excellent choice for those who wish to match frames to their existing residence or office environments.



Frame sizes confuse me. What does 3R mean?
As standardised measurements, our smallest frame starts at:
1R - 1 1/2" x 2" (38 mm x 51 mm)
2R - 2 1/2" x 3" (64 x 76 mm)
3R - 3 1/2" x 5" (89 mm x 127 mm)
3S - 3" x 3" (71 mm x 71 mm)
3.5s - 3 1/2" x 3 1/2" (89 mm x 89 mm)
4R - 4" x 6" (102 mm x 152 mm)
5R - 5" x 7" (127 mm x 178 mm)
6R - 6" x 8" (152 mm x 203 mm)
8R - 8" x 10" (203 mm x 254 mm)
8Rs - 8" x 12" (203 mm x 305 mm)
10R - 10" x 12" (254 mm x 305 mm)
11R - 11" x 14" (280 mm x 356 mm)
A4 - 8 1/4" x 11 3/4" (210 nmm x 297 mm)



Can I install on my own (to save some money?)
Yes, you can do it yourself with our readily assembled frames with standard sizes. There are no nails to worry about, just flipping up and down some fasteners on the back and within a minute or two, you´re done. Otherwise, we can help you at our store at no extra charge.



How much does it cost to frame?
There are many factors that influence the pricing of a frame; specifically in custom framing. Everything from materials to designs is customised to your liking. The amount and urgency of the order, and materials chosen and the complications of fabrication of the order may also impact the price of a frame. You need not worry as we are able to work with you to find a framing option that meets your design needs as well as your budget.

The best thing to do is to bring your artwork, print, memorabilia or anything else you would like to frame to our store and one of our framers will customize a design for you. If you´re not sure, we can provide you with a quote and there is no charge for design consultation as it is just as fun to explore all the design options!



What is the turnaround time for orders?
We are perfectionists! Our framers are known to disassemble their creations if there are any flaws during the process due to our stringent self-imposed quality controls. Should that happen, we will make up for the lost of time.

Generally speaking, orders can be ready for customer pickup within 24 hours, weekends and holidays excluded.

Complicated custom orders such as shadow boxes (depending on the size, levels of complications, order in which it came in, and availability of raw materials) may take up to a month or longer to complete.



Do you offer bulk discounts?
Special pricing is available for bulk orders. We also offer government and corporate discounts.

Presently, we are offering our anniversary specials where if you purchase 10 or more frames of the same price, you will receive one FREE frame of the same value.



Are deposits required for custom orders?
Full payment is required for orders below RM30. A minimum deposit of 50% is required for orders placed above RM30.



How about installation charges?
We sell easy to install devices in the store for hanging small frames but larger frames require professional installation. Depending on the size of the frame, charges are from RM50 and above for installation.



Is there an additional charge for delivery?
Delivery is free for any purchase or custom order above RM500. If your location is 5 kms away from our store, there will be an additional charge for transportation.



What are the accepted methods of payment?
We accept cash, business or personal cheques drawn on any Malaysian banks. There is a penalty charge for returned cheques.



Are there any employment opportunities with Mewa Frame?
We are not hiring for now but if you have always wanted to work with art and creative people, mewa´s the place for you!

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